DELIVERY POLICY

Our Shipping Origin: All of our products are shipped directly from our partners in China, ensuring that you receive authentic and high quality items.

Processing Time: Please allow up to 24 hours for order processing after placing an order. During this time, our specialized team will carefully pack and prepare your items for shipment, ensuring they reach you in perfect condition.

VERAYKO.COM fulfills orders to all settlements in Bulgaria,Greece and Romania.

For ordersup to $ 150.00,there are no customs duties.Shipping is free.Please also note that all notifications related to your order are sent to the email address you provided at the time of ordering.If you notice that you have not received an email,you probably entered the wrong email address or the email ended up in your SPAM folder.If you have changed your mind and no longer want your order or need to change the delivery address,please contact our team on the phone number provided or our email address.Please note that if the order has already been processed for shipment or is in the hands of the carrier,we will no longer be able to cancel it or apply changes.

Estimated delivery time:

• Standard Shipping-from 10 to 15 days. This option is ideal for customers who are not in a hurry and prefer a more economical shipping method.
• Express Delivery. Choose this option if you need your items to arrive quickly, whether it’s for a special occasion or an emergency gift.

Shipping Fees: We strive to provide the best value for our customers by offering competitive shipping rates and free shipping on qualifying orders:

• We offer free shipping for standard delivery
• Express Shipping. If you need express delivery,please send an inquiry to email-office@verayko.com for the cost of delivery.
• The customer has the right to be informed about the status of his order by sending an inquiry to email- office@verayko.com
• When the delivery of an ordered product is not delivered within 30 (thirty) days,the amount paid is refunded to the client`s bank account.
• Bulk purchase.Please send a picture of the product and the desired quantity to email office@verayko.com.Wholesale orders are only for merchant companies. Verayko team will contact you for more information.
• Verayko.com only sends messages from the office@verayko.com.

Please note that these delivery times are estimates and may vary depending on destination, customs clearance procedures and other external factors beyond our control. We appreciate your understanding and patience. Rest assured, we are committed to delivering your items as quickly and efficiently as possible.

The product I received does not match the description. What can I do ?